Support
Agent Activity Dashboard
Track Freshdesk support agent KPIs like top agents and resolution time.
Support
Bold Desk Ticket Analytics Dashboard
Monitor ticket volume, response times, agent performance, and customer ratings.
Support
Call Center Agent Performance Dashboard
Monitor agent productivity, handle rate, compliance, and customer satisfaction.
Support
Call Center KPI Dashboard
Track first call resolution, wait time, talk time, CSAT, and abandonment rate.
Support
Customer Ticket Traffic Management Dashboard
Monitor Freshdesk ticket traffic KPIs like satisfaction, retention, and churn rate.
Support
Incident Management Dashboard
Track incident trends, resolution times, and support team efficiency in ServiceNow.
Support
Live Call Center Dashboard
Monitor real-time call center metrics like total calls, answered calls, and SLAs.
Support
LiveAgent Customer Support Dashboard
Monitor LiveAgent ticket volume, response times, satisfaction, and agent performance.
Support
Nicereply Customer Satisfaction Dashboard
Track customer satisfaction, feedback, ratings, and response times with Nicereply.
Support
Twilio Voice Calls and SMS Tracking Dashboard
Analyze Twilio call and message trends, sent/received stats, and overall usage.
Support
Zendesk Customer Support Monitoring Dashboard
Analyze Zendesk ticket volumes, response times, and customer satisfaction trends.
Support
Zendesk Sunshine Customer Support Dashboard
Track Zendesk ticket status, priority, channels, and insights for better support.